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Book part
Publication date: 29 January 2024

Hamidreza Harati, Neal M. Ashkanasy and Mahsa Amirzadeh

In this chapter, we aim to investigate the emotional and performance consequences of negative feedback in the workplace and provide an explanation for the varying reactions…

Abstract

Purpose

In this chapter, we aim to investigate the emotional and performance consequences of negative feedback in the workplace and provide an explanation for the varying reactions exhibited by employees.

Study Design/Methodology/Approach

We adopt a theoretical approach to develop propositions that elucidate the impact of negative feedback on task performance, with a specific focus on the mediating role of emotion regulation. By considering individual differences in task versus relational orientation, we aim to shed light on how these differences influence individuals' responses to negative feedback.

Findings

We propose that individuals with a task orientation are more inclined to engage in emotion regulation strategies following negative feedback, leading to improvements in subsequent task performance. Conversely, individuals with a relational orientation tend to internalize negative feedback, impeding their ability to regulate negative emotions and, consequently, hindering task performance enhancement.

Originality/Value

Our research contributes to the existing literature by examining the emotional and performance consequences of negative feedback in the workplace. By emphasizing the significance of emotion regulation and individual differences, we provide valuable insights that can inform the management of feedback processes within organizations.

Book part
Publication date: 17 January 2022

Mahsa Amirzadeh, Neal M. Ashkanasy, Hamidreza Harati, Justin P. Brienza and Roy F. Baumeister

Purpose: Social rejection is a negative interpersonal experience that leads to emotional, cognitive, and physiological outcomes. We develop a theoretical model arguing that social…

Abstract

Purpose: Social rejection is a negative interpersonal experience that leads to emotional, cognitive, and physiological outcomes. We develop a theoretical model arguing that social rejection in workplace settings can alter employees' personal values in either the short- or the long term. Methodology: This is a theoretical essay based on three theories: (1) human values; (2) affective events; and (3) shattered assumptions. Findings: In the proposed model, an employee's emotional reactions to social rejection in the workplace (emotional distress or emotional numbness) partially mediate the relationship between the experience of social rejection and short- or long-term development of self-protective (rather than self-expansive) personal values. Originality: The processes whereby social rejection at work leads to personal value change remain largely unexplored to date. The proposed model represents an initial attempt to understand this process, including the effects of emotional distress (long term) and emotional numbness (short term). Research Implications: The model introduces the mechanisms whereby social rejection in the workplace leads to short-term and long-term changes in individual values and has potential to serve as a launchpad for future research interest in this phenomenon. Practical Implications: The framework proposed in this chapter should help scholars to understand better the dynamics of social rejection in the workplace and how this phenomenon affects employees' values in work settings, both in the short- and long term.

Book part
Publication date: 26 August 2019

Hamidreza Harati, Neal M. Ashkanasy and Mahsa Amirzadeh

The purpose of this chapter is to build a new framework for understanding the antecedents of emotional well-being across different psychological states, situations, and cultural…

Abstract

Purpose

The purpose of this chapter is to build a new framework for understanding the antecedents of emotional well-being across different psychological states, situations, and cultural settings. In this regard, we develop propositions regarding causal relationships between self-uncertainty and emotional well-being in the context of social comparison and in two different culture types: dignity and honor.

Design/Methodology/Approach

Based on a literature review, this chapter connects empirical evidence in three areas of research. (1) self-uncertainty literature, (2) emotional well-being, and (3) cross-cultural psychology to propose a new conceptual framework for understanding the relationship between self-uncertainty and well-being across different cultural settings.

Findings

The main finding of this chapter is a model that explains how emotional well-being is comprised of three elements of the psychological state, situation, and culture. We seek to explain how and why different cultures and psychological states might have different effects on human emotions. We propose mediators in order to demonstrate how culturally determined notions of self-construal, self-worth, and social order mediate the relationship between self-uncertainty and emotional well-being.

Research Limitations/Implications

We limited our theorizing to investigate only two broad culture types: honor and dignity. Clearly, there are many more nuances of national culture than this. In addition, our model limited to investigate the role of social comparison among other possible mechanisms to reduce the uncertainty.

Practical Implications

The practical implication of our theory is that it enables leaders to gain a more holistic perspective of emotional well-being in their organizations. In particular, in international organizations, leaders have to pay attention to the cultural background of their employees. This, in turn, enables leaders to understand the antecedents of social comparison and emotional well-being in their employees.

Originality/Value

This chapter proposes a holistic model that explains the simultaneous effects of different psychological states, situations, and cultures.

Details

Emotions and Leadership
Type: Book
ISBN: 978-1-83867-202-7

Keywords

Content available
Book part
Publication date: 26 August 2019

Abstract

Details

Emotions and Leadership
Type: Book
ISBN: 978-1-83867-202-7

Content available
Book part
Publication date: 29 January 2024

Abstract

Details

Emotion in Organizations
Type: Book
ISBN: 978-1-83797-251-7

Content available
Book part
Publication date: 17 January 2022

Abstract

Details

Emotions and Negativity
Type: Book
ISBN: 978-1-80117-200-4

Book part
Publication date: 29 January 2024

Neal M. Ashkanasy, Ashlea C. Troth and Ronald H. Humphrey

In this closing chapter, we summarize the main themes identified by the chapter authors and draw out exciting new ideas for future research in the field of emotions in…

Abstract

Purpose

In this closing chapter, we summarize the main themes identified by the chapter authors and draw out exciting new ideas for future research in the field of emotions in organizations.

Study Design/Methodology/Approach

We identify the main themes in the volume, and discuss how authors addressed each of them in their chapters.

Findings

We identified three key themes in this chapter: (1) the key role played by emotional intelligence, despite the ongoing controversy surrounding this construct; (2) the importance and lasting impact of Affective Events Theory; (3) the ongoing impact on the field of the concept of emotional labor.

Origin/Value

The chapters in this volume deal with contemporary issues in the study emotion-related topics in the fields of organizational behavior and organization theory, and help to emphasize the contributions of the scholars working in this field.

Details

Emotion in Organizations
Type: Book
ISBN: 978-1-83797-251-7

Keywords

Book part
Publication date: 29 January 2024

Neal M. Ashkanasy, Ashlea C. Troth and Ronald H. Humphrey

In this chapter, we outline the background to the present volume, including the history of the Emonet group and the origins of the book series. We argue that the volume subtitle…

Abstract

Purpose

In this chapter, we outline the background to the present volume, including the history of the Emonet group and the origins of the book series. We argue that the volume subtitle “A coat of many colors” reflects the diversity of approaches to studying emotion in organizational settings. We then provide a summary of the 11 contributor chapters in the volume, which illustrates the wide range of emotion-related topics covered in the volume.

Study Design/Methodology/Approach

This chapter provides an overview of the chapters in the volume, and gives a brief summary of each chapter, explaining how each fits into the overall theme of the volume and listing the key contribution of each chapter.

Findings

The introduction concludes with a summary of main findings of the chapters, and how they shape the future of the field, concluding that, since emotion-related topics nowadays are so integrated into the mainstream literature in organizational behavior and organization theory, maybe there is no longer a need to address emotions as a stand-alone topic.

Origin/Value

The chapters in this volume address a wide range of emotion-related topics in the fields of organizational behavior and organization theory and point to the future of research in this field.

Book part
Publication date: 17 January 2022

Ronald H. Humphrey, Neal M. Ashkanasy and Ashlea C. Troth

Purpose: This introduction sets the stage for the book theme, “Emotions and Negativity,” by reviewing the early work on negative emotions and by discussing the impact of the COVID…

Abstract

Purpose: This introduction sets the stage for the book theme, “Emotions and Negativity,” by reviewing the early work on negative emotions and by discussing the impact of the COVID pandemic on people’s moods and emotions. It discusses how most of the chapters in this book were first presented as conference papers at the Twelfth International Conference on Emotions and Worklife (“Emonet XII”). It then highlights the key contributions from each of the chapters. Study Design/Methodology/Approach: This gives an overview of the organizational structure of the book and explains the four major parts of the book. It then relates each chapter to the theme of each part and discusses the key contributions of each chapter. Findings: The introduction concludes by observing that the chapters offer a variety of practical solutions to negative emotions that should be of use to both practitioners and academicians. Originality/Value: The chapters investigate underresearched topics, and thus make original and important new contributions. Although underresearched, the topics they explore have a major impact on people’s lives. Thus, these chapters add considerable value to the field.

Details

Emotions and Negativity
Type: Book
ISBN: 978-1-80117-200-4

Keywords

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